What is a learning path?
A learning path is a collection of related courses on a broad topic
or showing a progression of learning (example: Camping Skills or New
How do I know what courses I should take in gsLearn?
Some courses may be assigned to you in gsLearn by virtue of your
volunteer role (Troop Leader, Neighborhood Manager, Cookie Manager,
etc.). These will be found directly on your gsLearn dashboard.
Occasionally a course assigned to you might be mandatory and/or have a
time limit for completion (example: New Troop Leader Training), but
most courses are available to you without conditions.
You may also browse the Content Library for courses and learning
paths you might want to take. In the Content Library, they may be
filtered by category or topic, or searched if you know the name of the
course. The Content Library also contains Movement-wide courses and
learning paths created by GSUSA that could enhance your learning
experience. To find the specific dates and times of upcoming live
virtual or in-person courses, please refer to Lead and Learn.
Is gsLearn the point of registration for live courses?
Not exactly. When you open a live course in gsLearn (meaning an
in-person or live virtual course), you will encounter a link to
register for the course. Follow that link to the registration page on
our website to register (and pay any associated costs) in the same way
that you would normally register for Adult Education courses.
Can I cancel a registration for a live course in gsLearn?
No. All course cancellations should be handled through the Answer Center.
I should be assigned to a course because of my volunteer role, but
it’s not on my gsLearn dashboard. What should I do?
When this happens, it is usually because your role is not yet linked
to you in gsLearn. To take the desired course, search for it in the
Content Library. If course assignments are frequently missing from
your dashboard, email Adult Education at email@example.com.
How do I find learning content from GSUSA?
To find the Movement-wide learning opportunities produced by GSUSA,
go to the Content Library, select either Courses or Learning Paths,
and search for “GSUSA” in the search bar. All GSUSA course names begin
with “GSUSA”, while all GSEM course names begin with our Council
I accidentally opened a course and now it will not leave my
dashboard. What should I do?
When you open a course and begin the first module, you are then
enrolled in that course and it will show up on your gsLearn dashboard
until you complete it. If you inadvertently start a course and do not
wish to complete it, simply open the course again and select
“Unenroll” in the area at the top of the window, just below the course description.
Several resources to download are mentioned in the online course I
just completed, but I cannot find them anywhere. What should I do?
Any resources mentioned in a course may be found in the Additional
References tab when you open the course (but before you start a
module) If a resource was mentioned as being included in the course,
but is missing from the Additional References area, please contact
Adult Education at firstname.lastname@example.org.
The course I am taking in gsLearn is not working as it should. What
should I do?
If a portion of a course is not working as expected, or if there
appears to be a system glitch, please contact the Answer Center. When
glitches do occur, they are often due to Wi-Fi or internet
instability. Try these solutions first to see if they fix your problem:
- Reset your Wi-Fi router, or reestablish Wi-Fi connection if
using a smartphone
- If Wi-Fi is stable, make sure you can
access the internet through the Wi-Fi connection (especially if
using public Wi-Fi)
- If using phone/tablet data instead of
Wi-Fi, make sure your signal is consistently strong
- Simply leave and re-access gsLearn
- Exit your internet browser, clear browser cache, then
- If using a smartphone, switch to a
- Try using Chrome as your internet browser
if using a different browser