| Issue |
Solution |
| Troop Software Top of Main screen says "#Name?"; Girls' names don't print on T-1; Invalid date message for cookie booths
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Instructions:
- Download Troop Cookie Manager Fix
- Download the file, save it to your desktop and double click the file to run the fix (or just run it from the web page instead of saving it)
- Click "Install"
- A message will appear instructing you to "Please make sure the cookie software is not running". If you have the cookie software open, close it before clicking OK
- The computer will search for the file that needs to be replaced
- When it finds the file a message will appear asking if you want to replace the file it has found. Click "Yes"
- When the file is replaced the black screen should say "Completed"
- Close the black screen
- Open Troop Cookie Manager 2008. The Main screen should now say "Troop Cookie Manager 2008"
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| Ngh Software Top of 1st screen says "#Name?"
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Instructions:
- Download Neighborhood Cookie Manager Fix
- Download the file, save it to your desktop and double click the file to run the fix (or just run it from the web page instead of saving it)
- The Neighborhood Cookie 2008 mde Replacer Setup screen will appear
- Click "Install"
- A message will appear instructing you to "Please make sure the cookie software is not running". If you have the cookie software open, close it before clicking OK
- The computer will search for the file that needs to be replaced
- When it finds the file a message will appear asking if you want to replace the file it has found. Click "Yes"
- When the file is replaced the black screen should say "Completed"
- Close the black screen
- Open Neighborhood Cookie Manager 2008. The Main screen should now say "Neighborhood Cookie Manager 2008"
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Ngh and Troop software
Windows 98 computers only
Get the message ?Can`t load the dynamic link library MSJET40.dll? when installing the software.
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Instructions:
- Download the file to install MSJET40.dll
- Double click the downloaded file and follow the on screen instructions to install the file.
- Try installing the cookie software again.
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If you are having a problem with the software please contact one of the following: