Position Details

Job Title: Community Development Manager - Urban
Location: St. Louis
State: Missouri
Position Description:

The Community Development Manager - Urban (CDM) is accountable for representing and extending Girl Scouting in the community through presentations, collaborative efforts, and networking. The CDM ensures Girl Scout program is accessible throughout the assigned jurisdiction as well as across demographic groups. The CDM is accountable for strategic membership project management and support.

Essential Functions:
  1. Adhere to national and local Girl Scout policies, standards and procedure
  2. Research market data and other pertinent information to become knowledgeable about demographics, community needs and possibilities for girl and adult recruitment in assigned geographic area
  3. Create and implement short and long term strategies for the recruitment and retention of new girl membership through utilization of all Girl Scout pathways in assigned geographic area
  4. Develop sales recruiting materials and create presentation formats to facilitate various types of recruitment techniques
  5. Hold community recruitment events for registration and placement of new members
  6. Represent and promote Girl Scouting in the community by building community awareness through networking, presentations and events highlighting benefits of membership to the public
  7. Develop and implement proactive sales action plans
  8. Ensure effective delivery of the full range of membership support services and resources to both internal and external constituencies
  9. Address complaints, inquiries and problems
  10. Support the organizational diversity and fund development goals of the organization
  11. Provide continuity of Girl Scout programs by ensuring the recruitment, selection, placement, training, development and supervision of the Neighborhood Service Team and all other volunteers within the assigned geographic area
  12. Work in integrated work groups throughout Council to recruit and plan programs
  13. Maintain Core Competencies Standards
  14. Demonstrates consistently a climate of courtesy, respect, and professionalism to staff, volunteers, members and the general public
  15. Serve on committees to help plan and carryout Council events
  16. Travel as needed throughout Council jurisdiction
  17. Complete other duties as assigned
  1. Bachelor’s degree or equivalent education and experience
  2. Understanding of the sales environment, including sales and marketing techniques, networking, goal-setting and cold calling. Demonstrated ability to meet sales goals and develop and implement marketing plans
  3. Strong leadership skills with the ability to motivate, recruit, communicate and train staff members, volunteers and community members
  4. Excellent interpersonal, oral and written communication skills while achieving results in partnership with others with the desire and ability to work effectively in both an individual and team atmosphere
  5. Detail-oriented with strong organizational skills, ability to work independently, meet deadlines, gather and analyze information, maintain confidentiality and manage multiple projects
  6. Computer proficient in Microsoft Office, databases, email and internet applications
  7. Ability to manage a flexible schedule and work evenings and some weekends
  8. Has a reliable vehicle that can be used for work purposes
  9. Degree in/related to education, communications, marketing, business or related field
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